ServiceMatch™
For all our natural gas and electric customers not currently on a fixed price, Realgy offers ServiceMatchTM as follows:
ServiceMatchTMBuyer has the right to present all written offers to RES that provide pricing and terms for service under the Program. RES will match the proposed terms and pricing from all qualified electric or natural gas service providers. If RES cannot offer better terms or pricing or match the same terms and pricing, RES will transfer Buyer to the new electric or natural gas supplier upon Buyer’s written request at the end of the Term. ServiceMatchTM is not valid when Buyer has a Fixed Price.
Please be aware that ServiceMatchTM is not a new service.
Realgy offers this and other services including but not limited to PriceWatchTM and natural gas storage, to all our eligible customers.
If you have any questions regarding ServiceMatchTM, fixed prices, or the end of your current Term, contact a Realgy Energy Services customer service representative at 860-300-6747.
Three ComEd smart Meters have caught fire
The Illinois Utility Commonwealth Edison (ComEd) announced Thursday that three of their new digital smart meters overheated causing fires in customer’s homes. The fires damaged metering equipment and the “immediate area around the meter,” ComEd said, adding that tests showed the smart meter design was not the cause of the problem.
“The cause was related to fitting and connection issues with an older-model socket that had a poor connection at the point where the customer’s wires and ComEd’s wires meet,” ComEd said in a statement.
Smart meters allow for communication between utility and meter. They can record and send temperature data, and alert the utility when outages occur.
Smart meters were installed by ComEd in 130,000 homes in Chicago’s Humboldt Park neighborhood and 10 western suburbs as part of a pilot program approved by the Illinois Commerce Commission in 2009.
To Learn more about smart meters check out the ComEd website
Find the whole story here
Sources:
Chicago Sun-Times, Comed says three smart meters have caught fire
ComEd Outage Alert Map and Mobile App
ComEd has announced two new ways it is utilizing technology to improve communication with their customers. The first is an interactive online outage map and the second is a mobile application for smartphones.
“These new features are just two of many improvements ComEd has made in recent months as part of our focus on delivering greater value to our customers through enhanced customer service,” said Terence R. Donnelly, executive vice president and chief operations officer of ComEd.
ComEd’s interactive outage map allows customers to report and view current outages. The color-coded triangle icons illustrate how many customers are affected by each incident, as well as pinpointing the outage location.
Zooming in on a specific area gives more details such as Customers Affected, Estimated Restoration and Crew Status. The map is updated every half hour, and a mobile version is in the works as well.
When you zoom in on the ComEd Outage map more details are shown
The interactive outage map can be found on the ComEd website www.comed.com under the Customer Service tab, along with other useful outage information or by clicking here www.comed.com/map.
The new ComEd Mobile App like the outage map will allow customers to report power outages and check restoration status. ComEd residential customers will also be able to use the app to view account information such as:
- Account balance
- Account history
- Manage payments, including budget billing, automatic and one-time payments
- Report meter readings
The ComEd mobile app is free and available for download on iPhone and Android devices on the ComEd website www.comed.com/app or by searching for “COMED” in the application store on your smartphone.
Have you tried the ComEd Outage Map or Mobile App let us know what you think?
Does your Utility offer Energy Incentives?
Most Utilities offer energy incentives and rebates to their customers for making efficient upgrades in their lives. This could mean purchasing new energy-efficient products, making energy-efficient home improvements, or even recycling old appliances, such as refrigerators, which could be costing you an extra $150 a year.
Some utilities, like ComEd in Illinois, offer refrigerator and freezer recycling to their residential customers. ComEd will give you $50 for each working unit, and the best part is that they will pick up for free.
Consumers Energy in Michigan offers a wide range of rebates and incentives to both Commercial and Residential customers. This includes rebates for the purchase for CFL or LED lights, water heaters and Energy Star appliances. Just be sure to fill out the correct rebate forms, which are all available on the Consumers Energy website.
The State of Indiana has even created a multi-utility energy efficiency initiative called Energizing Indiana. The Indiana Utility Regulatory Commission, participating Indiana utilities and consumer organizations, have created Energizing Indiana to bring savings to Indiana residents. Some of the programs offered by Energizing Indiana include instant savings on CFL bulbs, free in-home energy audits and energy efficiency education.
Citizens Gas in Indiana offers rebates to existing customers for purchasing efficient natural gas furnaces, water heaters boilers and programmable thermostats. Citizens Gas is also offering rebates to customers who convert their old furnace or water heater to natural gas. For a natural gas water heater conversion they are offering $400. The rebate form is also available on their website.
Michigan Gas Utilities and SEMCO are among a handful of Utilities in Michigan that have partnered with the Michigan Public Service Commission to create Energy United. Energy United provides rebates and programs to help local residents reduce their energy use and achieve cost savings. Programs include Residential HVAC rebates, online home energy audits and low-income energy efficiency assistance, to name just a few.
These are just a few utilities and organizations that offer incentives and rebates for creating energy-efficient homes and businesses. Be sure to check your local utility website for more information on programs they may offer.
Learn more about Rebates and Incentives Programs
Consumers Energy Rebates and Incentives