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ServiceMatch™

For all our natural gas and electric customers not currently on a fixed price, Realgy offers ServiceMatchTM as follows:

ServiceMatchTMBuyer has the right to present all written offers to RES that provide pricing and terms for service under the Program. RES will match the proposed terms and pricing from all qualified electric or natural gas service providers. If RES cannot offer better terms or pricing or match the same terms and pricing, RES will transfer Buyer to the new electric or natural gas supplier upon Buyer’s written request at the end of the Term. ServiceMatchTM is not valid when Buyer has a Fixed Price.

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Please be aware that ServiceMatchTM is not a new service.

Realgy offers this and other services including but not limited to PriceWatchTM and natural gas storage, to all our eligible customers.

If you have any questions regarding ServiceMatchTM, fixed prices, or the end of your current Term, contact a Realgy Energy Services customer service representative at 860-300-6747.

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Natural Gas Safety

Natural gas in one of the safest energy sources available; it is non-toxic and has no odor in its natural form. Natural gas will not ignite by itself, but combined with air and a spark it will catch fire.

When not burned completely natural gas produces carbon monoxide (CO), which can cause flu-like symptoms including:

headaches, nausea, dizziness, drowsiness or fatigue, burning eyes, confusion and loss of coordination

Over 10,000 people receive medical treatment and hundreds die each year from carbon monoxide poisoning. In many cases, victims are aware they are not well, but become too disoriented to save themselves. Particularly vulnerable are pregnant women, small children, senior citizens and people with heart or respiratory problems.

It is always recommended to have a working CO detector in your home or business if you use natural gas as an energy source.

In its natural state natural gas has no smell, so your utility company adds a chemical odorant called methanethiol to help make natural gas leaks easier to detect. If you smell rotten eggs, it’s most likely not a well hidden Easter egg, but a natural gas leak, leave the building and call your Utility Company right away. You can find an emergency hotline on most utility invoices if there is not emergency number call the customer service number.

Learn more about Natural Gas Safety and Emergency Procedures:
Nipsco, Stay Safe “Natural Gas Leak Emergencies
Semco Energy, Safety and Emergency Information “Reporting a Gas Leak
DTE Energy, Safety “Natural Gas Safety
Citizens Gas, Safety “If You Smell Gas
Michigan Gas Utilities, “Emergency Procedures
Nicor Gas, Safety “Emergency Information
Consumers Energy, Safety “Gas Leaks and Safety Tips
Peoples Gas, Safety “Emergency Procedures
North Shore Gas, Safety “Emergency Procedures

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Does your Utility offer Energy Incentives?

Most Utilities offer energy incentives and rebates to their customers for making efficient upgrades in their lives. This could mean purchasing new energy-efficient products, making energy-efficient home improvements, or even recycling old appliances, such as refrigerators, which could be costing you an extra $150 a year.

Some utilities, like ComEd in Illinois, offer refrigerator and freezer recycling to their residential customers. ComEd will give you $50 for each working unit, and the best part is that they will pick up for free.

Consumers Energy in Michigan offers a wide range of rebates and incentives to both Commercial and Residential customers. This includes rebates for the purchase for CFL or LED lights, water heaters and Energy Star appliances. Just be sure to fill out the correct rebate forms, which are all available on the Consumers Energy website.

The State of Indiana has even created a multi-utility energy efficiency initiative called Energizing Indiana. The Indiana Utility Regulatory Commission, participating Indiana utilities and consumer organizations, have created Energizing Indiana to bring savings to Indiana residents. Some of the programs offered by Energizing Indiana include instant savings on CFL bulbs, free in-home energy audits and energy efficiency education.

Citizens Gas in Indiana offers rebates to existing customers for purchasing efficient natural gas furnaces, water heaters boilers and programmable thermostats. Citizens Gas is also offering rebates to customers who convert their old furnace or water heater to natural gas. For a natural gas water heater conversion they are offering $400. The rebate form is also available on their website.

Michigan Gas Utilities and SEMCO are among a handful of Utilities in Michigan that have partnered with the Michigan Public Service Commission to create Energy United. Energy United provides rebates and programs to help local residents reduce their energy use and achieve cost savings. Programs include Residential HVAC rebates, online home energy audits and low-income energy efficiency assistance, to name just a few.

These are just a few utilities and organizations that offer incentives and rebates for creating energy-efficient homes and businesses. Be sure to check your local utility website for more information on programs they may offer.

Learn more about Rebates and Incentives Programs

ComEd Rebates and Incentives

Consumers Energy Rebates and Incentives

Citizens Gas Rebates and Incentives

Energizing Indiana

Efficiency United

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