Balance is essential. For instance, you cannot disrupt a practice unless there is change. The Illinois legislators overwhelmingly passed Illinois Customer Choice over 15 years ago. The cost of energy in Illinois is lower as a result.

However, with change comes competition which must be fair.

Some Energy Marketers have pursued very aggressive and even dishonest marketing and sales campaigns.

Fortunately, the Illinois Senate has singled out some of the worse practices such as to:

  • Stop alternative suppliers from automatically renewing a contract from a fixed rate to a variable rate (a rate that changes monthly) and then jacking up the price. The bill would require companies to get a customer signature before those contracts renew.
  • End termination fees on supply contracts for residential and small-business customers.
  • Protect Low Income Home Energy Assistance Program (LIHEAP) funds from supplier overcharges; making sure the money available can help as many people as possible.
  • Require alternative supplier marketing materials as well as utility bills to clearly state the utility’s price, so consumers can make an apples-to-apples price comparison.

Realgy welcomes these changes and encourages all Illinois utilities to provide accurate information to consumers.

Realgy Energy Services is a registered Retail Energy Marketer in the states of Illinois, Michigan, Indiana and Ohio. We offer Service Plans that will provide electric and natural gas at wholesale pricing direct to customers without any utility markup. Our Service Plans work with the local utility to provide seamless service and annual energy savings. Service Plans include Guaranteed SavingsTM, ManagedPriceTM, ManagedGreenTM Index, Fixed and PriceAssuranceTM.

Realgy owns and operates 7 solar plants in Illinois and is looking to invest in additional locations.

Additional Information:

https://www.citizensutilityboard.org/statement-from-cub-executive-director-david-kolata-on-passage-of-heat-act-consumer-protections-from-rip-offs/