Communication

Realgy Energy Services is committed to keeping customers informed about their energy supply charges.

As part of our routine reconciliation process, Realgy has completed a true-up of energy settlement costs for certain Ameren and ComEd customers whose billing periods included June and July 2026.

The electricity supply rates originally used for these billing periods were based on the preliminary settlement costs available at the time of billing. Once the energy settlement process was completed and reconciled, the final settlement costs differed from the preliminary amounts previously reflected on certain customer bills.

As a result, Realgy is applying a one-time billing adjustment to reconcile the previously billed supply charges with the finalized energy settlement costs for the affected June–July 2026 period. Not all Realgy customers are impacted by this adjustment.

For impacted customers, the adjustment will appear as a separate line item on an upcoming bill labeled:

June–July26 True Up Adj

If the total adjustment is $200 or less, it will be applied in one billing cycle. If the total adjustment is more than $200, it will be divided across two billing cycles.

This adjustment applies only to the June–July 2026 billing period. It does not represent a change to a customer’s current Realgy energy supply service, current supply rate, or contract terms.

Customers with questions about this adjustment, the affected billing period, or the related settlement calculation are encouraged to contact Realgy Energy Services. Our team will be happy to provide additional information and relevant supporting documentation.

860-233-2270

support@realgy.com