Realgy Energy Services is a retail energy marketer providing natural gas and electricity services.
For November 2024, Realgy’s INDEX+™ is $0.2902/therm.
For a sample customer with the usage of 75,000 therms/Yr, the comparison of Realgy’s price to Citizens Gas service is -$599.66 over the last 12 months.
For November 2024, Realgy’s ManagedPrice™ is -$0.0094/therm compared to Citizens Gas price.
Under Citizens Gas you have a choice for your energy purchase and we know that saving you money and providing you service is how we will earn your business. Our customer retention is over 98%.
Our Service Plan: INDEX+ offers the advantage of locally priced gas, your choice to convert to fixed price, the benefits of storage gas (“Winter Gas at Summer Price”), personal Account Management, On-line information access and flexibility to move to any Service Plan to better meet your needs.
Citizens Gas participated in creating Citizens Energy Select to ensure all their customers had the option of choosing a competitive gas supply. Realgy Energy Services is licensed or approved by the state of Indiana and the IURC (Indiana Utility Regulatory Commission). We are a member of the Better Business Bureau.
Westfield Energy and Citizens Gas are wholly owned utilities of Citizens Energy Group. Citizens and Westfield Utilities merged in March 2014. Additional information on Citizens Energy Select, Westfield Energy, or Citizens Energy is available at Citizens Energy Select – Citizens Energy Group.
Enrollment is straight forward. Call with a copy of your latest bill at 877-300-6747.
You can be enrolled over the phone or complete our one-page agreement, your billing will continue with Citizens Gas while your natural gas and services listed below will be provided by Realgy Energy Services.
Enrollment with Realgy Energy Services includes the following services:
Feature |
Included |
| Enrollment -Confirmation from Citizens -Enrollment into INDEX+ |
No cost |
| Cancellation -During Review Period or at Agreement Term |
No cost |
| Review Period -Right to cancel or rescind enrollment WITHOUT any cost of obligation |
10 days AFTER Welcome Letter |
| Agreement Term | 24 months |
| Price Comparison
A comparison of Realgy’s Service Plan, ManagedPriceTM as compared to the Citizens’ default service |
Illinois Citizens Price Comparison November 2024 |
| Early Termination | $80 fee |
| Switching Service Plans -Any available plan including the following: INDEX+ or Fixed Price |
No cost |
| Enrollment in Storage Program | Not available |
| Enrollment in PriceWatchTM | No cost |
| Online access with RealgyOfficeTM | No cost |
| Dedicated Account Broker | No cost |
| ServiceMatchTM | No Cost |
| Personal customer service | 7:30AM-4:30PM EST M-F |
| Service Agreement | Request |
| Distribution utility and State regulation | |
|---|---|
| Distribution Utility | Citizens www.citizensenergygroup.com 317-924-3311 |
| Regulatory Body | Indiana Utility Regulatory Commission (IURC) www.in.gov/iurc/ 800-457-8283 |