Alternative electric supplier uses ‘deceptive’ practices, lawsuit claims

Posted on: August 30th, 2017 by rgadmin

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The Illinois Attorney General is actively investigating and prosecuting deceptive practices of energy marketers. NY is cracking down as well. Realgy welcomes such investigations and inquiries.

Consumer abuse and misleading statements we hear about every day include:

  1. Customers being sold a fixed price that expires after one month to be replaced with a “market based variable rate” which is above the utilities default service.
  2. A fixed price that is so far above the utilities price it could never provide savings to a customer.
  3. Cancellation fee(s) that are intended to prevent a customer from switching away from a marketer; not to recover any legitimate cost.

Realgy helps alleviate such abuse and misleading sales tactics every day:

  • Realgy’s pricing is routinely below the utilities we supply for (such as Nipsco, ComEd, Ameren, Nicor, Peoples, North Shore and MidAmerican).
  • Realgy’s energy cost is historically lower than other choice suppliers.
  • Realgy offers residential fixed pricing ONLY for a season; thereby protecting the customer from any sudden price spike.
  • Realgy is listed as a choice supplier on the utility’s website as well as with the public utilities commission.

Many calls that customers receive are from companies that will tell you their supply cost is lower but, that doesn’t always include extra portions that increase their actual rates. Realgy is honest and up front about what your costs will be and how you would see them appear on your bill. We clearly state how our program works for each customer and we make sure to answer any questions they may have. Realgy is proud to save our customer’s money on their utility supply.

Realgy Energy Services is a registered Retail Energy Marketer in the states of Illinois, Michigan, Indiana and Ohio. We offer Service Plans that will provide electric and natural gas at wholesale pricing direct to customers without any utility markup. Our Service Plans work with the local utility to provide seamless service and annual energy savings. Service Plans include Guaranteed SavingsTM, ManagedPriceTM, ManagedGreenTM Index, Fixed and PriceAssuranceTM.

Additional Information:

http://abc7chicago.com/business/lawsuit-alternative-electric-supplier-uses-deceptive-practices/2342056/

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