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Deregulation and how it can help you save money with Realgy Energy Services

Deregulation is the separation of purchasing energy, and the distribution of the energy. While your utility will continue to deliver your energy, deregulation offers the opportunity for third party suppliers such as Realgy Energy Services to supply you with the same energy at a lower rate.

Lawmakers are carefully protecting consumers, as the energy industry implements the restructuring of itself from a regulated monopoly to a competitive service. Strict requirements and rules have been imposed on all new energy suppliers.

At Realgy Energy Services, we take consumer protection very seriously and provide you with protection beyond what the law requires at every step of the way.

Realgy Energy Services, like other companies selling to industrial, commercial and business customers, must:

· Register with the Public Utilities Commission or local utility

· Be approved by the Public Utilities Commission or local utility

· Provide financial guarantees to the public Utilities Commission or local utility

· Demonstrate customer service

You have the right to file a complaint against your supplier with the Public Utilities Commission or local utility. Any company violating the rules will have its registration revoked and will no longer be allowed to sell.

How does deregulation help you save money?

Deregulation of natural gas and electricity puts the power in your hands as a consumer; it gives you the choice to decide whether you purchase your energy from your utility or from a third party supplier like Realgy Energy Services.

In addition to saving you money on your energy usage throughout the year, Realgy Energy Services also offers to all of our customers:

Direct contact with our friendly Customer Service Team – We are here to answer any questions you may have (877) 300-6747

PriceWatchTM – Alerted when fixed pricing will reduce costs

Summer Storage Program – Purchase a percentage of gas at low summer rates to use during the winter

RealgyOfficeTM – Allows online access to account information quickly and conveniently

Check out our competitive rates at www.realgyenergyservices.com just enter your zip code in the Service Plan Offers box.

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What is PriceWatch™?

Realgy Energy Services offers our PriceWatch™ winter fixed-price program to all of our Natural Gas customers who have a valid email address on file.

PriceWatch™ utilizes Realgy Energy Services’ proprietary trading and computer services. PriceWatchTM is designed to send out alerts when fixed pricing is such that it can reduce costs over the winter months.

It’s that time of year again when Realgy’s staff of Energy Advisers start to look into the future to see whether locking in your natural gas at a certain price for the winter months will save you money.

Our Energy Advisers start monitoring the market prices of natural gas in early August and continue to monitor prices through September and October. Historically, natural gas prices are lower in September and October before rising again in the winter months due to rising demand.

Realgy’s staff of Energy Advisers monitor future prices every day to recommend the best time to lock in a price so our customers save the most money on their natural gas usage this winter season.

PriceWatch™ is time-sensitive and requires all customers who want to participate to have a valid email address on file with Realgy Energy Services.

Our Energy Advisers need a response within 48 hours in order to lock in the best price.

PriceWatch™ Benefits

  • We monitor the market and recommend pricing
  • We charge no additional fee
  • You choose to participate
  • You are protected against rapid price increases
  • Not a one-time purchase but proactive consultation

 

If you have any further questions please feel free to contact a Realgy Energy Services Customer Service Representative by phone, (877) 300-6747, by email, support@realgy.com, by fax (860) 233-3884, or by mail, 675 Oakwood Avenue, West Hartford, CT 06110.

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