Chat with us, powered by LiveChat Illinois Gas Uniform Disclosure Statement – Realgy Energy Services

Regulatory disclosure (220 ILCS 5/19-120)

Service will be provided by Realgy, LLC dba Realgy Energy Services located at 675 Oakwood Avenue, West Hartford, CT 06110. Realgy can be contacted during business hours from 8 AM – 5 PM EST: Toll Free 877-300-6747 or directly at 860-233-2270 x1000, and at our web site www.realgyenergyservices.com.

Realgy’s natural gas service in Illinois is INDEX+. This is a variable price and changes monthly with the INDEX.  The (+) or adder is $0.065/ therm. The INDEX is wholesale price of natural gas for delivery to your utility published in Natural Gas Daily or equivalent. In addition, you will be charged any and all market costs including balancing charges, supplier switching charges or supply charges caused by, assessed or collected by your utility or seller’s gas suppliers that are billed to Realgy for your gas supply.  Realgy publishes price comparison to the utility every month at www.realgyenergyservices.com.  Realgy’s pricing, like the utility, changes monthly.

A fixed monthly charge of $3.75/meter will be added monthly. The initial term is to April following 24-months of service.

Price after initial term continues as a variable price and adjusts monthly as previously described. The variable rate may go up or down and the rate may be higher or lower than the utility’s gas rate during any given period.  Please refer to contract for additional information.

If you terminate the contract prior to the end of a term or if Realgy terminates the contract as a result of nonpayment, breach or because of false, inaccurate or misleading information, you will be charged market related losses by Realgy in settling or balancing any quantity of customer’s portion of supply cost. Example of market related losses: Realgy has purchased a fixed price position for 20 months and included your usage. The settlement cost would be the difference between the purchase price and current market price. If the fixed price is $0.50 and at time of early termination market price is $0.55, the settlement cost would be $0.05 times your forecasted usage.  Additional information is in your full contract and at https://realgyenergyservices.com/final-balancing/

Your contract will renew automatically and you will receive notification between 30 and 60 days prior to the renewal of the current term of any changes to the terms, conditions, or pricing of service.

You have a right to rescind (stop) your enrollment within 10 calendar days after your utility has received your order to switch suppliers.  You will receive a notice from your utility confirming your switch. You may call us at 877-300-6747 or your utility at Peoples 1-866-556-6001, North Shore 1-866-556-6004, or NICOR 1-888-6426748 to rescind. You also have the right to terminate the contract without any termination fee or penalty if you contact us at 877-300-6747 within 10 business days after the date of your first bill with charges from Realgy Energy Services.

If you have any questions or concerns about this sales solicitation, you may contact the Illinois Commerce Commission’s Consumer Services Division at 1-800-524-0795.  For information about the natural gas supply price of your utility and offers from other retail electric suppliers, please visit PlugInIllinois.org.