CUB warns of electricity market ‘rip-offs’

Posted on: May 20th, 2014 by rgadmin

The Citizens Utility Board is an excellent watchdog organization. Their warnings and advice could not be more timely and on target.

Saving energy plays a significant role in saving the environment. When you use energy, you should know what it costs and that you are treated fairly.

There are two components to an energy agreement, price and terms. As the saying goes, what looks like a good deal is a good deal UNTIL it isn’t. This winter has certainly exposed the insider terms of energy marketers’ agreements and how cost recovery works for the utility.

In some cases, the energy suppliers provide “teaser rates” that are below utility rates but only last from 2-12 months. You are sure you will stay on top of it but time passes quickly and the next time you look at your bill, you could be paying two to three times the utility price. These “teaser rates” have a reset price that is purposely vague or that you cannot discover from any public information. Then when you want to cancel, it becomes a voice, logic, and perseverance test from the automated answering system.

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As this year’s winter showed everyone that terms are important, a low rate is fine IF EVERYTHING is perfect, but that’s not the world we are in.

Realgy is proud of our price, our terms, and our customer service team. We know we offer tremendous value compared not only to the utility, but also to any other energy supplier in Illinois. In fact we put it in writing in our agreement; we call it ServiceMatchTM. It’s simple; we guarantee to beat or match any comparable proposal for your service.

Illinois is implementing real-time metering and municipalization so the complexity in energy purchases is built in. However, in our role as energy experts, Realgy offers energy service that delivers savings in an easily understandable manner as compared to the COMED or Ameren. Call our sales team today, and you’ll understand the difference.

 

Read the full Chicago Tribune article, “Watchdog warns of ‘rip-offs’ in electricity market

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